A provider such as a facility who does not have face-to-face interaction with a patient is called a(n):

The term used to describe a provider who does not have face-to-face interaction with a patient is "indirect provider." Indirect providers play a significant role in healthcare, as they may perform essential functions that support patient care and treatment without being physically present with the patient. This can include consultation, electronic health record management, telehealth services, and coordination of care.

Understanding the role of indirect providers is important in the context of healthcare delivery, as their work often ensures that direct providers have the necessary information and resources to make informed decisions about patient care. By functioning behind the scenes, indirect providers help streamline processes and improve overall patient outcomes by ensuring continuity of care.

In contrast, direct providers are those who interact directly with patients, such as physicians and nurses. Positions like physician assistants and medical assistants typically have more hands-on roles and engage in direct patient care, which differentiates them from indirect providers. Knowing these distinctions is vital in recognizing the various members of the healthcare team and their respective contributions.